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What our customers say...

“Synseal believe strongly in the power of marketing and have demonstrated its ability to achieve fast growth and good profits. With Mike Rigby and his team 'what you see is what you get'; excellent PR skills and quality marketing advice to help us achieve our objectives.”

Nick Dutton, Sales & Marketing Director, Synseal Extrusions Ltd


“The Epwin Group has used the services of Michael Rigby Associates for a wide range of projects from benchmarking to statistical analysis. The overall impression is one of utmost professionalism from an experienced and well-informed team.”

Adrian Bird, Ex-Group Marketing Manager, Epwin Group


“We've often been disappointed in the past, but you quizzed us thoroughly, listened carefully, put a lot of thought and work into it and came back with just what we wanted. Excellent, we were most impressed”

Colin St John, Customer Service Manager, Marshall Tufflex Window Systems Ltd


“Meeting the needs of the customer must be at the heart of any business. The ground breaking research undertaken on our behalf by Michael Rigby Associates has helped us change the way we approached our customer facing processes.”

Nick Moss, Marketing & Product Development Director, Caradon Plc Industrial


“First class report. And easy to read and find your way around. I've had dealings with Mike for several years now in a diverse range of projects and he has continually exceeded my expectations with the insight and depth of research his reports have produced. Work of this high standard has made my decision-making quicker & easier.”

Iain McInnes, Marketing Manager, The Burnden Group plc/K2 Conservatory Roof Systems


“Sponsoring the Quarterly Trends Drainage Survey in Builders' Merchants News, which Michael Rigby Associates produced, achieved our objectives. The survey is well thought out, professionally presented and hassle free. As well as providing valuable market feedback, up to the minute trends and tangible support for builders' merchants, sponsorship emphasised our position as a leading player in the market and gave us a platform for airing key issues.”

Mike Boakes, Marketing & Technology Manager, Marley Plumbing & Drainage


“Very professionally presented with a huge level of impact being achieved. It will help our sales team to emerge from the pack”

Aiden Harte, Finance Director, Freefoam Plastics Ltd


“The most detailed report on the UK conservatory market to date. A must for any company which is serious about the market.”

Damien Battle, Director of Marketing, Wendland Roof Solutions


“Over the years we’ve used Michael Rigby Associates on a variety of projects which have helped us develop our position and reputation in the market. The quality of work is excellent and we’ve found them to be cost effective and reliable in meeting our deadlines.”

Mark Rogers, Head of Sales & Marketing, Veka Plc


“Michael Rigby Associates are easy to work with. They correctly interpreted our specific requirements, then professionally implemented the survey and presented a valuable report. The flexibility to fit in with our working schedule and lead us with their recommendations was very helpful.”

Frank Branagan, Elliott Turbomachinery Ltd


“An excellent and incisive report.”

Gary McCartan, Divisional Director, Profile 22 Systems


“We've worked with Michael Rigby Associates over the years on a variety of projects providing market monitoring and quarterly trends. Mike and his team use their market knowledge with insight, professionalism and perception.”

Winston Duguid, Managing Director, WHS Halo (Part of the Bowater Group)


“With high level PR and communication skills, and contributions to our marketing strategy and thinking, Mike has helped turn Freefoam from a company that disregarded marketing to one that leads the market in its initiatives and innovative marketing. A roofline company that takes branding seriously. The results have been impressive with Freefoam climbing the ranks quickly in terms of growth, recognition and reputation.”

Tony Walsh, Managing Director, Freefoam Plastics Ltd


“Mike's workshops for Network Veka have been an important part of members' training and development in particular the emphasis on branding and its practical application in developing profitable business is always well received.”

John Ogilvie, Managing Director, Network Veka


“Thought inspiring -confidence building - Forced us to see our own strengths.”

Paul Diment, Sales Director, Freefoam Plastics Ltd


“Bucon believes in staying active, even when things get tough. The articles produced by MRA as part of our PR programme are well written, dynamic pieces and would certainly make me pick up the phone if I read them, whatever the economic climate. Which is exactly the response we're looking for. ”

Mark Ossendryver, General Manager of Bucon.


Recent customers

L B Plastics Ltd
Duraflex (CDW Products Ltd)
Profile 22 Systems Ltd
WHS Halo
Premier Profiles Ltd
Wendland Roof Solutions
Syneal Extrusions Ltd
Deceuninck Ltd
Kommerling International Ltd
Marshall-Tufflex Ltd
Anglian Windows Group PLC
Staybrite Windows
Kestrel Building Products Ltd
HIS Ltd
Veka PLC
HW Systems
Rehau Ltd
Freefoam Plastics Ltd
Lafarge Plasterboard Products
Marley Extrusions
Magnet Ltd
Celcon Blocks Ltd
B & Q PLC
Castle Cement Ltd
Bucon
The Burnden Group Plc
Hepworth Plumbing
Network Veka
Quantal
Sarna
Shepley
Status Systems
Synseal Extrusions
Tarmac
UK Fasteners
Ultraframe Plc
Wavin
Conservatory Manufacturers Association

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15 years of customer satisfaction from Michael Rigby Associates
Michael Rigby Associates is a company partner of the Market Research Society
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Michael Rigby Associates has obtained the BS7911 Quality Assurance standard
Michael Rigby Associates were announced CMA agency of the year 2004
Michael Rigby Associates is a service member of the Builders Merchants Federation
© Michael Rigby Associates, 1991-2007

Michael Rigby Associates is the trading name of Michael Rigby Ltd.

Registered Office: 15 Market Street, Wotton-under-Edge, Gloucestershire GL12 7AE - Registered in England no. 4690666